In Store
Returned or exchanged merchandise must be unopened or returned in the same condition it was purchased, within 10 days from date purchased.
Provide receipt number and reason for return or exchange. No refunds or exchanges on Body Jewelry, items marked as “Final Sale” or sold “As is”.
[/col] [col span=”6″ span__sm=”12″]Online
We do not ship to PO Box addresses.
Online sales are final. If your merchandise has a significant defect right out of the box (e.g., the product is broken, has missing parts, etc.), We will be happy to exchange it for a non-damaged item. Items damaged due to customer abuse or negligence will not be accepted. We Will not exchange or return an item due to defective or damaged packaging.
Shipping returns
To return your product, you should mail your product to: 1220 11th street Saint Cloud, FL 34769.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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